Policy of delivery and return
- Delivery periods: 7 days.
- Satisfied or refunded: 7 days for the mail order trading.
- Standard exchange: 7 days.
Delivery - Methods
The delivery is carried out either by the direct handing-over of the product to the purchaser, or by simple opinion of provision, or by delivery with a shipper or a conveyor in our buildings.
Delivery - Risks
In all the cases, the product travels to the risks and dangers of the purchaser to which it belongs, in the event of damage or of lack, to make any observation necessary and to confirm its reserves by extra-judicial act or letter registered with notice of receipt near the conveyor in the two days which follow the reception of the goods.
Expenses of delivery
The expenses of delivery are calculated according to the weight of the products ordered except precise details.
Reception
- Without damage of the provisions to be taken with respect to the conveyor, the possible complaints, as for the apparent defects or the nonconformity of the product delivered to the ordered product or the form of forwarding, must be formulated in writing in the 7 days following the date of reception of the goods by the purchaser.
- It will be up to the purchaser to provide any justification as for the reality of the defects or anomalies possible noted.
- the purchaser will have to leave us all facilitated to proceed to the observation of the possible defects to allow us to produce remedy there.
- the purchaser will prohibit any technical intervention possibly interns on the material in question, this clause all the more applying to an unspecified third, it was elected by the purchaser.
Return - Methods
- Any return of product must be the subject of a written formal agreement of our share.
- Any return of product must comprise a photocopy of the proof of purchase as well as a letter of reference of the breakdown.
- Any return must be carried out free of port.
* The carriage costs and risks of return remain with the load of the purchaser.
* We thus advise you to assure your forwardings the value of your invoice.
Return - Consequences
If you were not satisfied with the delivered product, you have 7 days as from the acceptance of the delivery to turn over us the articles in a perfect state of origin.
In the event of return of goods, our company is held with the refunding of the versed sums.
Very begun again accepted by us will involve constitution of a refunding or one to have (at the request of the purchaser) with the profit of the purchaser after qualitative checking of the turned over products. In the event of vice apparent or from nonconformity of the product delivered duly noted by us under the conditions envisaged of these conditions of sale, the purchaser will be able to obtain the free replacement or the refunding of the product to our choice other than any allowance or damages. |